Privacy Policy

Privacy Policy for Plaid Pony Productions detailing how we collect, protect, and handle client data, creative assets, and website information.

Last Updated:2024-12-09

Overview

This Privacy Policy describes how Plaid Pony Productions ("we," "us," or "our") collects, uses, and protects information when you use our website and services. We are committed to protecting both client and user privacy while maintaining transparency about our data practices.

Information We Collect
Business Information
  • Client company information
  • Contact details of business representatives
  • Project requirements and specifications
  • Contract and payment information
  • Production assets and materials
  • Creative briefs and strategy documents
Website Visitor Information
  • IP addresses and device information
  • Browser type and settings
  • Operating system
  • Pages visited and interaction data
  • Referral sources
  • Location data (city/country level)
Communication Data
  • Email correspondence
  • Phone communications records
  • Meeting notes and recordings (with consent)
  • Project feedback and reviews
How We Use Information
Business Operations
  • Project delivery and management
  • Client communication and support
  • Contract fulfillment
  • Portfolio showcasing (with appropriate rights clearance)
  • Business development
  • Financial record keeping
Website Operations
  • Website functionality and performance
  • Analytics and user experience improvement
  • Security monitoring
  • Technical issue resolution
Information Protection
Client Confidentiality

We maintain strict confidentiality of:

  • Unreleased creative works
  • Strategic information
  • Campaign details
  • Business plans
  • Production techniques
  • Proprietary processes
Data Security Measures
  • Industry-standard encryption
  • Secure cloud storage
  • Access controls and authentication
  • Regular security audits
  • Employee confidentiality agreements
  • Secure data backup systems
Information Sharing
We Share With
  • Authorized employees and contractors (bound by NDAs)
  • Essential service providers (hosting, email, project management)
  • Legal authorities when required
  • Client-approved portfolio displays
We Never Share
  • Client confidential information without permission
  • Production assets without rights clearance
  • Personal data for marketing purposes
  • Sensitive business information
Portfolio Rights
  • We respect copyright and intellectual property rights
  • We remove portfolio items upon request
  • We maintain appropriate credits and attributions
Your Rights

You have the right to:

  • Access your personal information
  • Request data deletion
  • Opt out of communications
  • Request confidentiality measures
  • Submit privacy concerns
California Privacy Rights (CCPA)

California residents have additional rights:

  • Know what personal information is collected
  • Access their personal information
  • Request data deletion
  • Opt-out of information sharing
  • Non-discrimination for exercising rights
Data Retention
  • Client data: 7 years after project completion
  • Website data: 36 months
  • Communication records: 5 years
  • Financial records: As required by law
Legal Compliance

We comply with:

  • California Consumer Privacy Act (CCPA)
  • General Data Protection Regulation (GDPR) for EU clients
  • California Online Privacy Protection Act (CalOPPA)
  • Other applicable privacy laws and regulations
International Data Transfers
  • We use approved data transfer mechanisms
  • We implement appropriate safeguards
  • We comply with international privacy standards
Changes to This Policy
  • We update this policy as needed
  • We notify clients of material changes
  • Latest version available on our website
  • Previous versions available upon request
Contact Information

Privacy Officer: legal@plaidponyproductions.com